RT Queues

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RT was phased out in 2018 and was replaced by Freshdesk.


This is a description of the custom RT Queues what they are for, what each Queue does, and what each step in the Queue is for.

Treasury

Track money RT tickets

New

Open

Purchase

Reimburse

Receipt

Quickbooks

Member Points

New

Open

Stalled

Member Payments

New

Open

Deathrow

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