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Added Exceptions section to describe common snowflakes
(Consider sending this once the cancellation from paypal is noted, with the end date, and then another that officially marks the last day.
(Consider sending this once the cancellation from paypal is noted, with the end date, and then another that officially marks the last day.
*Close the ticket
*Close the ticket
== Exceptions ==
=== Same Name as Active Member ===
* New automatic payment for XXX - seems XXX is already an active member
=== Maybe Maybe Not a Duplicate ===
* New automatic payment for XXX - seems XXX *might* be a member - send "Is this you?" email
=== Two payments from same person ===
* New automatic payment for XXX and XXX (two similar payment records) - One person paying for two members.
[[Category:Admin]]
[[Category:Admin]]
[[Category:Board Procedures]]
[[Category:Board Procedures]]