Difference between revisions of "Quit"
(Created page with "If you want to quit, or even just to temporarily pause, your membership to Pumping Station: One, all you need to so is stop or pause your payments from PayPal. You control tha...") |
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| + | Members can always quit at any time, for any reason, without assistance and without any hard feelings. We will usually ask you why you left, to make sure we're doing everything we can to make members' experiences as good as possible. You can quit by either suspending your PayPal payments or by cancelling recurring credit/debit card payments. You don't have to ask for help, but you can, but help might not be as fast as doing it yourself. You can resume a membership, assuming you left as a member in good standing, by resuming payments. | ||
| + | |||
| + | = 2018 Update = | ||
| + | |||
| + | We're transitioning member management systems from ps1auth to Wild Apricot. | ||
| + | |||
| + | == Wild Apricot member management system == | ||
| + | In 2018, we began implementing a member management system called Wild Apricot, and began processing credit and debit card payments from new members and some old members through Stripe. It's a good system. The migration isn't complete though, and only about 250 of perhaps 600 members total (we'll have a very good idea of how many active members we actually have, after migration is complete) are being handled through Wild Apricot. | ||
| + | * If your membership is handled through Wild Apricot, log into your member account at membership.pumpingstationone.org and hit the "suspend recurring payments" button. This button appears on any active members page who used Stripe payment with a credit or debit card, when they are logged in as themselves, at the base level and also under "payments and invoices." | ||
| + | * Some members will be migrated to Wild Apricot, but still pay with PayPal. For those members, they can quit by suspending PayPal payments, on their own, at any time. | ||
| + | * If your membership is handled through Wild Apricot, and you make payments using a credit or debit card through Stripe, the you can change your membership level or suspend payments, on your own, self-service. | ||
| + | |||
| + | == ps1auth == | ||
| + | If your membership is not handled by Wild Apricot, then is is handled by our old member-developed script, called ps1auth. L | ||
| + | * If your member management is done by ps1auth, you can quit at any time by ending PayPal payments, which is covered below: | ||
| + | |||
| + | == Quitting under ps1auth == | ||
| + | |||
If you want to quit, or even just to temporarily pause, your membership to Pumping Station: One, all you need to so is stop or pause your payments from PayPal. You control that, not us. | If you want to quit, or even just to temporarily pause, your membership to Pumping Station: One, all you need to so is stop or pause your payments from PayPal. You control that, not us. | ||
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At the bottom of the "Join" page on the main PS1 web site, there is a button marked "Unsubscribe" that will stop your PayPal payments (assuming you log in to your PayPal account, it's not just one step.) | At the bottom of the "Join" page on the main PS1 web site, there is a button marked "Unsubscribe" that will stop your PayPal payments (assuming you log in to your PayPal account, it's not just one step.) | ||
| − | + | == Rejoining == | |
| − | + | If you ever want to rejoin, restart, or rejoin at a different level, you should NOT resume PayPal payments, but instead follow the instructions on the Join Us page to begin making recurring credit/debit card payments through Stripe. https://pumpingstationone.org/join/ | |
Revision as of 02:14, 24 August 2018
Members can always quit at any time, for any reason, without assistance and without any hard feelings. We will usually ask you why you left, to make sure we're doing everything we can to make members' experiences as good as possible. You can quit by either suspending your PayPal payments or by cancelling recurring credit/debit card payments. You don't have to ask for help, but you can, but help might not be as fast as doing it yourself. You can resume a membership, assuming you left as a member in good standing, by resuming payments.
2018 Update
We're transitioning member management systems from ps1auth to Wild Apricot.
Wild Apricot member management system
In 2018, we began implementing a member management system called Wild Apricot, and began processing credit and debit card payments from new members and some old members through Stripe. It's a good system. The migration isn't complete though, and only about 250 of perhaps 600 members total (we'll have a very good idea of how many active members we actually have, after migration is complete) are being handled through Wild Apricot.
- If your membership is handled through Wild Apricot, log into your member account at membership.pumpingstationone.org and hit the "suspend recurring payments" button. This button appears on any active members page who used Stripe payment with a credit or debit card, when they are logged in as themselves, at the base level and also under "payments and invoices."
- Some members will be migrated to Wild Apricot, but still pay with PayPal. For those members, they can quit by suspending PayPal payments, on their own, at any time.
- If your membership is handled through Wild Apricot, and you make payments using a credit or debit card through Stripe, the you can change your membership level or suspend payments, on your own, self-service.
ps1auth
If your membership is not handled by Wild Apricot, then is is handled by our old member-developed script, called ps1auth. L
- If your member management is done by ps1auth, you can quit at any time by ending PayPal payments, which is covered below:
Quitting under ps1auth
If you want to quit, or even just to temporarily pause, your membership to Pumping Station: One, all you need to so is stop or pause your payments from PayPal. You control that, not us.
We have made a handy button for doing it though:
https://pumpingstationone.org/join/
At the bottom of the "Join" page on the main PS1 web site, there is a button marked "Unsubscribe" that will stop your PayPal payments (assuming you log in to your PayPal account, it's not just one step.)
Rejoining
If you ever want to rejoin, restart, or rejoin at a different level, you should NOT resume PayPal payments, but instead follow the instructions on the Join Us page to begin making recurring credit/debit card payments through Stripe. https://pumpingstationone.org/join/