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For more extensive advice read [[New events]]
For more extensive advice read [[New events]]
=== Login into computers and Wiki ===
The computers at the space use a different username and password than the one you use for Wild Apricot. Below you will find directions for how to manage your own credentials to get access to both the computers and wiki in case you don't remember them.
==== I want to log into a computer at the space(or wiki) but I don't remember my username ====
If you don't remember your username for the computers in the space, you can find it login into your [https://membership.pumpingstationone.org Wild Apricot] account '''with your email''' and password. It will be in your profile, under "Active Directory Username".
==== I want to log into a computer at the space(or wiki) but I don't remember my password ====
If you use your correct username but you don't remember your password, you can reset it [https://selfservice.pumpingstationone.org/index.php here].
If you checked the options above and still have problems logging into a computer or wiki, please send an email to [email protected] and let us know.
== Managing my membership ==
=== How do I change my membership level? ===
If you want to change your membership level, please send us an email to [email protected] letting us know.
=== Can I keep my authorizations if I cancel my membership? ===
We allow members to cancel and rejoin PS1 at their leisure. Generally we try to maintain user accounts for as long as possible, but in order to maintain our membership database we may remove accounts that are expired for longer than 6 months. Members that have come back after some time away are strongly encouraged to go do an authorization as a refresher to get up to speed on new equipment and/or best practices.
=== How do I terminate my membership? ===
It depends: are you currently paying with Paypal or with your credit card in Wild Apricot? Depending on your payment method, you will have to read one of the options below.
==== Terminating Wild Apricot membership ====
To stop your membership, you only need to log into [https://membership.pumpingstationone.org Wild Apricot], go to "Invoices and payments" in your profile and click on "Stop recurring payments".
If you do this, your membership will be terminated after the next Renewal due date plus the grace period.
==== Terminating Paypal membership ====
[[Category:Hosted Areas|Area Hosts]]
[[Category:Hosted Areas|Area Hosts]]
[[Category:Membership]]
[[Category:Membership]]
[[Category:New Members]]
[[Category:New Members]]
