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From Pumping Station One
bare bones how to add a queue for RT
== RT SuperUser ==
Get RT Superuser Access. The easiest way to do this is to add your domain user to the rtadmins group, and then relog in RT.
* go to Queues >> Create
* Enter a name for your Queue.
* By default, no one can see your queue. Adjust the permissions for the "Members" group.
== Email ==
* Set the outgoing address for the queue in the Queue Settings.
For incomging EMail:
* Shell into rt.ad.pumpingstationone.org
* edit /etc/postfix/aliases
** this will create the rule for [email protected]
** the main mail server, bob, routes *@rt.pumpingstationone.org to rt.ad.pumpingstationone.org
* sudo newaliases
* sudo systemctl postfix reload
=== Top level email ===
* To route an email address @pumpingstationone.org, log into admin.google.com for the Pumpingstationone.org domain
** Add an alias to go to @rt.pumpingstationone.org, usually this is done by adding yet another alias to the info@ account.
