Due to a bug in a email template, RT had not been sending out emails when a systems person replied to a ping.
Due to a bug in a email template, RT had not been sending out emails when a systems person replied to a ping.
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== Affected Request ==
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== Affected Requests ==
Any request with a number >= 1720, and less than 2222 is likely to have been affected by this bug.
Any request with a number >= 1720, and less than 2222 is likely to have been affected by this bug.
Line 20:
Line 20:
* [https://rt.pumpingstationone.org/Admin/Scrips/Modify.html?id=10 On Create Notify Other Recipients]
* [https://rt.pumpingstationone.org/Admin/Scrips/Modify.html?id=10 On Create Notify Other Recipients]
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== The Repair ==
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The affected actions have been configured to use a different template, the [https://rt.pumpingstationone.org/Admin/Global/Template.html?Queue=0&Template=10 Correspondence]. New replies are now leaving the system correctly.