Changes

115 bytes added , 22:48, 15 June 2020

Added Warning Box

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{{mbox |type=warning |text=RT was phased out in 2018 and was replaced by [[IT_Infrastructure#Active_PS1_Domains.2FSub|FreshDesk]]. }}

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~~I'd like~~ to ~~create a standard header or footer on~~ RT ~~tickets.~~

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This is the footer we attach to some RT emails

<pre>

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Requestors: {$Ticket->RequestorAddresses}

Status: {$Ticket->Status}

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~~Ticket <~~URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id} >

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Ping URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}

</pre>

31

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