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HP DesignJet T520 Large Format Color Printer (view source)
Revision as of 01:23, 15 January 2018
, 01:23, 15 January 2018→Broken?
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==Broken?==
==Status==
It refuses to print anything, even internal prints like status pages and configuration pages. Seems like same problem as this forum post:[https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Designjet-T520-24-quot-stalled-printing/m-p/5399475/highlight/true#M865598 HP Forum] I cleaned out lots of dust and actual chucks of wood from the printer head path, tho I don't thing that is related to the problem. The print head seems to travel freely when the printer starts up. I looked around online and found others with the same issue but no one with a fix. I called HP and they asked for the SN and they said "Whoa, thats an old printer." For me to even troubleshoot it with them would cost $20 and if it is anything other then user error, like the printer is actually broken, it is not serviceable. They pretty much wanted nothing to do with it. I think a firmware re-flash would be in order, but I cannot find the proper firmware for this revision. This is a revision A and all I could find is a revision B/C. - Lucas Goossen 01-12-2018
(Lucas Goossen 01-12-2018) It refuses to print anything, even internal prints like status pages and configuration pages. Seems like same problem as this forum post:[https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Designjet-T520-24-quot-stalled-printing/m-p/5399475/highlight/true#M865598 HP Forum] I cleaned out lots of dust and actual chucks of wood from the printer head path, tho I don't thing that is related to the problem. The print head seems to travel freely when the printer starts up. I looked around online and found others with the same issue but no one with a fix. I called HP and they asked for the SN and they said "Whoa, thats an old printer." For me to even troubleshoot it with them would cost $20 and if it is anything other then user error, like the printer is actually broken, it is not serviceable. They pretty much wanted nothing to do with it. I think a firmware re-flash would be in order, but I cannot find the proper firmware for this revision. This is a revision A and all I could find is a revision B/C. - Lucas Goossen 01-12-2018
(ASJ 1-14-2018) Lazily cleaned encoder strip, updated firmware, did hard-reset. When initializing, there is an ink error. Carriage is working, but further testing required. If made OS, this is replacement part CQ890-67105.
==Notes==
==Notes==