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PS:One ping not sending emails (view source)
Revision as of 23:58, 21 February 2015
, 23:58, 21 February 2015no edit summary
Due to a bug in a email template, RT had not been sending out emails when a systems person replied to a ping.
Due to a bug in a email template, RT had not been sending out emails when a systems person replied to a ping.
== Affected Request ==
== Affected Requests ==
Any request with a number >= 1720, and less than 2222 is likely to have been affected by this bug.
Any request with a number >= 1720, and less than 2222 is likely to have been affected by this bug.
* [https://rt.pumpingstationone.org/Admin/Scrips/Modify.html?id=10 On Create Notify Other Recipients]
* [https://rt.pumpingstationone.org/Admin/Scrips/Modify.html?id=10 On Create Notify Other Recipients]
== The Repair ==
The affected actions have been configured to use a different template, the [https://rt.pumpingstationone.org/Admin/Global/Template.html?Queue=0&Template=10 Correspondence]. New replies are now leaving the system correctly.
[[Category:RT]]
[[Category:RT]]
