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| In 2018, we began implementing a member management system called Wild Apricot, and began processing credit and debit card payments from new members and some old members through Stripe. It's a good system. The migration isn't complete though, and only about 250 of perhaps 600 members total (we'll have a very good idea of how many active members we actually have, after migration is complete) are being handled through Wild Apricot. | | In 2018, we began implementing a member management system called Wild Apricot, and began processing credit and debit card payments from new members and some old members through Stripe. It's a good system. The migration isn't complete though, and only about 250 of perhaps 600 members total (we'll have a very good idea of how many active members we actually have, after migration is complete) are being handled through Wild Apricot. |
| * If your membership is handled through Wild Apricot, log into your member account at https://membership.pumpingstationone.org and hit the "suspend recurring payments" button. This button appears on any active members page who used Stripe payment with a credit or debit card, when they are logged in as themselves, at the base level and also under "payments and invoices." | | * If your membership is handled through Wild Apricot, log into your member account at https://membership.pumpingstationone.org and hit the "suspend recurring payments" button. This button appears on any active members page who used Stripe payment with a credit or debit card, when they are logged in as themselves, at the base level and also under "payments and invoices." |
| + | * If you don't see a "suspend recurring payments" button or "stop recurring payments" then you don't have recurring payments enabled. Your membership will lapse, age out, and be suspended/deactivated after your last paid period ends. |
| * Some members will be migrated to Wild Apricot, but still pay with PayPal. For those members, they can quit by suspending PayPal payments, on their own, at any time. | | * Some members will be migrated to Wild Apricot, but still pay with PayPal. For those members, they can quit by suspending PayPal payments, on their own, at any time. |
| * If your membership is handled through Wild Apricot, and you make payments using a credit or debit card through Stripe, the you can change your membership level or suspend payments, on your own, self-service. | | * If your membership is handled through Wild Apricot, and you make payments using a credit or debit card through Stripe, the you can change your membership level or suspend payments, on your own, self-service. |