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Line 17:
Line 17: + − ** Mark the point as consumed on the members site.
→Redeeming Member Points
** Partially refund the current PayPal subscription payment for the value of a member point (currently $30). '''Include the RT ticket number in the "Note to buyer" field.''' If there is no current transaction to refund, or if a refund has already been applied, the situation needs to be reviewed. Leave the RT ticket in queue to be discussed at a board meeting.
** Partially refund the current PayPal subscription payment for the value of a member point (currently $30). '''Include the RT ticket number in the "Note to buyer" field.''' If there is no current transaction to refund, or if a refund has already been applied, the situation needs to be reviewed. Leave the RT ticket in queue to be discussed at a board meeting.
** For any full or partially satisfied redemption, copy the PayPal (or ACH payment) confirmation details '''including the transaction ID''' (click View Refund) and add it as a comment to the RT ticket.
** For any full or partially satisfied redemption, copy the PayPal (or ACH payment) confirmation details '''including the transaction ID''' (click View Refund) and add it as a comment to the RT ticket.
** '''Consume the point using the member profile button'''
** '''Move the RT ticket to the Treasury/Quickbooks queue'''
** '''Move the RT ticket to the Treasury/Quickbooks queue'''
[[Category:Admin]]
[[Category:Admin]]
[[Category:Board Procedures]]
[[Category:Board Procedures]]