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Revision as of 16:13, 26 February 2017
41 bytes added
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16:13, 26 February 2017
use open status
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== Follow RT Procedures ==
== Follow RT Procedures ==
−
Assign yourself as the owner of the RT ticket. see: [[RT Procedures#Set the owner and queue for a ticket]]
+
*
Assign yourself as the owner of the RT ticket. see: [[RT Procedures#Set the owner and queue for a ticket]]
+
* Change the ticket status to "open".
+
== Onboarding ==
== Onboarding ==
Skm
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