Get Help
From Pumping Station One
For life-threatening emergencies dial 911.
This is a list of different ways you can contact PS1, get help from the organization, and get general help in an emergency.
New Members and Public Inquiries
- Tuesday Night Open House - Come join us at 8 PM every Tuesday night for our open house and shop tour. Get answers to all of your questions and become a member! Find us at 3519 N. Elston Ave, Chicago, IL 60618, parking on Elston is free.
- E-mail - Someone will get back to you in a business day or two.
Member Assistance
- Discord - Key not working? Where is something? Tool broken? Someone bugging you? Discord is the fastest way to connect and get help.
- E-mail - Can help with all and any matters related to membership and the space, it might take a day for someone to get back to you.
- Harassment and Disputes - Want to report something weird or uncomfortable, or needing help to resolve a conflict? Contact the DRC.
- Call The PS1 Vulture (260) 358-7321 - In case of emergency that is confusing and non-fatal such that you are uncomfortable calling emergency lines, you may call or text The Vulture.
- Board of Directors - Direct email to the board.
Life-threatening Emergencies
- Help Right Now! - Yelling for help is ok! Ask for help from other members, area hosts and volunteers in the space.
- Life-threatening Emergencies dial 911 - Please report to Discord as soon as you're safe. We like knowing what has happened.
- Call The PS1 Vulture (260) 358-7321 - In case of emergency that is confusing and non-fatal such that you are uncomfortable calling emergency lines, you may call or text The Vulture.
- Suicide & Crisis Lifeline 988 - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.
Physical Issues, Building, Street, Utilities
- City Services Non‐emergency dial 311 - City services, non-urgent complaints, infrastructure requests, stuff involving the sidewalk or street.
- Police Non‐emergency (312) 742-4410 - Report recurring, non-emergency community concerns, neighborhood complaints, to our local police district.
- People's Gas (866) 556-6002 - Report gas leaks. Leave the building, don't operate any electrical switches. Report to Discord as soon as you're out.
- ComEd Electric (800) 334-7661 - Report downed power lines and outages.
Mental Health and Housing Support
- Suicide & Crisis Lifeline 988 - Free 24/7 service for anyone experiencing a mental health crisis, suicidal thoughts, or emotional distress. You can call or text it.
- Poison Control Center (800) 222-1222 - Free 24/7, for emergencies involving suspected poisoning, overdose, or exposure to toxic substances.
- National Sexual Assault Hotline (800) 656-4673 - Free, confidential 24/7 support for survivors of sexual assault and their loved ones, connecting callers to local resources. https://rainn.org/get-help
- LGBTQ+ Hotline (866) 488-7386 - The Trevor Project's 24/7 crisis intervention and suicide prevention line for LGBTQ+ youth.
- Trans Crisis Hotline (877) 565-8860 - Trans Lifeline, a peer support crisis line staffed by trans people, for trans and questioning individuals in distress.
- Homeless Survival Guide - A directory of local food, housing, healthcare, and public benefits resources for people experiencing or at risk of homelessness.
Free Legal Advice
- IL Pride Connect Legal Hotline (855-805-9200) - a 9-4 PM, Monday through Friday free and confidential service offering legal information in Illinois. https://www.ilprideconnect.org/legal-hotline
Social Networks
- See Social Media.