Difference between revisions of "RT Templates"
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Line 12: | Line 12: | ||
Requestors: {$Ticket->RequestorAddresses} | Requestors: {$Ticket->RequestorAddresses} | ||
Status: {$Ticket->Status} | Status: {$Ticket->Status} | ||
− | + | Ping URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id} | |
</pre> | </pre> |
Revision as of 22:10, 7 December 2014
I'd like to create a standard header or footer on RT tickets.
========= PS:One Ping ========= {$Transaction->CreatedAsString}: [PS:One Ping #{$Ticket->id}] was acted upon. Transaction: {$Transaction->Description} Queue: {$Ticket->QueueObj->Name} Subject: {$Transaction->Subject || $Ticket->Subject || "(No subject given)"} Owner: {$Ticket->OwnerObj->Name} Requestors: {$Ticket->RequestorAddresses} Status: {$Ticket->Status} Ping URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}