Difference between revisions of "Howto Create a RT Queue"
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Email
(bare bones how to add a queue for RT) |
m (Hef moved page Howto Create and RT queue to Howto Create a RT Queue: fix grammer and caps) |
(No difference)
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Revision as of 18:06, 27 May 2014
RT SuperUser
Get RT Superuser Access. The easiest way to do this is to add your domain user to the rtadmins group, and then relog in RT.
- go to Queues >> Create
- Enter a name for your Queue.
- By default, no one can see your queue. Adjust the permissions for the "Members" group.
- Set the outgoing address for the queue in the Queue Settings.
For incomging EMail:
- Shell into rt.ad.pumpingstationone.org
- edit /etc/postfix/aliases
- this will create the rule for [email protected]
- the main mail server, bob, routes *@rt.pumpingstationone.org to rt.ad.pumpingstationone.org
- sudo newaliases
- sudo systemctl postfix reload
Top level email
- To route an email address @pumpingstationone.org, log into admin.google.com for the Pumpingstationone.org domain
- Add an alias to go to @rt.pumpingstationone.org, usually this is done by adding yet another alias to the info@ account.