Difference between revisions of "RT Templates"
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+ | I'd like to create a standard header or footer on RT tickets. | ||
<pre> | <pre> |
Revision as of 21:46, 7 December 2014
I'd like to create a standard header or footer on RT tickets.
{$Transaction->CreatedAsString}: Request {$Ticket->id} was acted upon. Transaction: {$Transaction->Description} Queue: {$Ticket->QueueObj->Name} Subject: {$Transaction->Subject || $Ticket->Subject || "(No subject given)"} Owner: {$Ticket->OwnerObj->Name} Requestors: {$Ticket->RequestorAddresses} Status: {$Ticket->Status} Ticket <URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id} >