RT Templates
From Pumping Station One
I'd like to create a standard header or footer on RT tickets.
========= PS:One Ping ========= {$Transaction->CreatedAsString}: [PS:One Ping #{$Ticket->id}] was acted upon. Transaction: {$Transaction->Description} Queue: {$Ticket->QueueObj->Name} Subject: {$Transaction->Subject || $Ticket->Subject || "(No subject given)"} Owner: {$Ticket->OwnerObj->Name} Requestors: {$Ticket->RequestorAddresses} Status: {$Ticket->Status} Ticket <URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id} >