Domain Admins
598
edits
Changes
Jump to navigation
Jump to search
mLine 18:
Line 18: − '' − This list provides a way for people to ask the board for private and confidential help. Anyone can post to this to ask for help with another member or a guest of the space. − + − + + + Line 30:
Line 30: + + + +
→RT state transitions: fix typo
Late last year I experimented with creating a mailing list called private-help. I made it a bit too late last year to experiment with it properly by announcing it on the mailing list. Current board members may or may not want to try it out. mailman description:
Late last year I experimented with creating a mailing list called private-help. I made it a bit too late last year to experiment with it properly by announcing it on the mailing list. Current board members may or may not want to try it out. mailman description:
This list only goes to board members. Archives are only viewable by board members.
''This list provides a way for people to ask the board for private and confidential help. Anyone can post to this to ask for help with another member or a guest of the space.''
Board members only: To see the collection of prior postings to the list, visit the private-help Archives. (The current archive is only available to the list members.)''
''This list only goes to board members. Archives are only viewable by board members.''
''Board members only: To see the collection of prior postings to the list, visit the private-help Archives. (The current archive is only available to the list members.)''
* You should provide different channels for people to ask for help. Some people are more comfortable with starting a conversation in email.
* You should provide different channels for people to ask for help. Some people are more comfortable with starting a conversation in email.
Anyway, I suggest removing the list if it's not how people want to handle things, or keep it around and make sure to make it clear how emails to it are handled. [[User:Skm|Skm]] ([[User talk:Skm|talk]]) 13:21, 24 January 2016 (CST)
Anyway, I suggest removing the list if it's not how people want to handle things, or keep it around and make sure to make it clear how emails to it are handled. [[User:Skm|Skm]] ([[User talk:Skm|talk]]) 13:21, 24 January 2016 (CST)
== RT state transitions ==
I had trouble remembering which states to transitions tickets through, especially for anything involving treasuery. It may help to make a list of ticket types and transitions.