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→RT state transitions: fix typo
Anyway, I suggest removing the list if it's not how people want to handle things, or keep it around and make sure to make it clear how emails to it are handled. [[User:Skm|Skm]] ([[User talk:Skm|talk]]) 13:21, 24 January 2016 (CST)
Anyway, I suggest removing the list if it's not how people want to handle things, or keep it around and make sure to make it clear how emails to it are handled. [[User:Skm|Skm]] ([[User talk:Skm|talk]]) 13:21, 24 January 2016 (CST)
== RT state transitions ==
I had trouble remembering which states to transitions tickets through, especially for anything involving treasuery. It may help to make a list of ticket types and transitions.