Board Meeting Notes 2025-04-15

Board Meeting Minutes
<< Board Meeting Notes 2025-04-01	2025 Board Meetings	Board Meeting Notes 2025-05-06 >>

Meeting Start:

Attendance

• Board Members
  • Nick
  • James
  • Uwe
  • Peter
  • Donzell
  • Ian

• Other Members
  • Sky
  • Matt

Agenda

• Consent Agenda
• Committee Reports
• Read mail
• Financial/membership report
• Review the PayPal and banking transactions
• Member leaving reason reports
• Check Freshdesk queue
• New business
• Old business

Minutes

Financial Report

• Chase Checking: 50,789.49  
• Chase Savings: 100,006.01  
• PEX: 40,482.04  
• PayPal: 2,412.97
• Building Fund: 120,000

Membership Report

• Number of Members: 697
• Quorum: 70

Freshdesk

Login link: https://pumpingstationone.freshdesk.com

New Business

• Ian has a guy coming Thursday to take a core of the roof, and he will then give us a quote.
  • Morris suggested that he ensure it get repaired, and the guy knows that it's a gypsum roof
  • Ian will send this info to the board chat
• Sky wants to discuss our member signup process
  • Her and Wingate have made one improvement, there is now one less button to click and members only choose their membership level in Stripe
  • They also ran an audit, and identified ~100 people who were not paying us. This dropped to 80 when considering mismatched emails.
    • Sky emailed the 80, to tell them what was happening and offering them 50% off one month if they signed back up.
    • 60 were cancelled immediately because they had not paid or been to the space recently
    • The rest were given a grace period to fix it because they had interacted with the space more recently.
  • Sky suggests that we not take online applications to join anymore.
    • There are many people who join online, and then do not understand that they have to come to the space to complete signup.
    • She suggests that we remove the 'Join' button on the website, and replace it with an email capture form, and point people towards coming in on Tuesday nights, or scheduling an alternative time for a tour.
    • Morris agrees, that there are always stragglers at open houses that are missing some part of the process.
  • We went off on a lot of tangents about MMT, ID checking, etc
    • Ian to talk to Claire about what she wants as far as bringing on new volunteers
    • Sky/Ron/etc may build an authadmin type tool to allow ID checks without exposing so much PII
    • Sky will bring the proposed changes to the next board meeting

Old Business

• High dusting:
  • Morris thought there would be funds in GenOps budget, but there might not be
  • We will push this out until the next meeting (again) while we figure out exactly where GenOps budget is